EAGLES WIN, YOU WIN FREQUENTLY ASKED QUESTIONS

QUESTION:

I have an iPhone / Android and I am located in Greater Philadelphia. Why do I not see the Free Coffee Offer?

ANSWER:

It could be that your “Location Services” are not turned on. Please see below on how you can turn these on.

iPhone Users:

1. Go to Settings > Privacy

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2. Turn Location Services ON

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3. Click on Location Services and scroll down to the Dunkin’ App and turn Dunkin’ App ON

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4. Return to your Dunkin’ Mobile App

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5. Click DDPERKS

a OR b

6. Click on the EAGLES offer & hit “Redeem” once you are at the counter. The crew member can then scan your offer. Enjoy!

redeem

Android Users:

1. Go to phone Settings > Personal > Location Services /Security

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2. Turn Location Services or Location access ON

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3. From this screen, you can toggle on or off any of the location services your phone offers including your carrier’s and Google’s location services, plus standalone GPS services.

 

4. Return to your Dunkin’ Mobile App.

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5. Click OFFERS.

a OR b

6. Click on the EAGLES offer & hit “Redeem” once you are at the counter. The crew member can then scan your offer. Enjoy!

redeem

QUESTION:

How do I know if I live in the Greater Philadelphia area?

 

ANSWER:

The Greater Philadelphia area is defined by the below counties. You can also find these counties listed on the offer itself.

 

Delaware Counties: Kent, New Castle

New Jersey Counties: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Mercer, Salem, Warren

Salem, Warren

Pennsylvania Counties: Berks, Bucks, Chester, Delaware, Lehigh, Montgomery, Northampton, Philadelphia

 

QUESTION:

How long is the offer valid?

 

ANSWER:

The Eagles Win, You Win Free Coffee offer is only valid 24 hours the day after an Eagles win.

Once you click REDEEM, the offer will only stay on your phone for 20 minutes. It is important to ONLY click Redeem once you are at your Dunkin’ Donuts Restaurant.

If you are still having trouble with this offer, please contact:

1-800-447-0013 from 8:30 AM to 5:00 PM EST, Monday through Friday.